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Visitor Information Centre Ambassador

Tourism & Information Services

Position Description: As part of the Visitor Information team, volunteers of all ages share their time and local expertise to help visitors get the most out of their stay. As well as answering questions and suggesting activities, the main role of our volunteers is to meet and greet visitors, and to provide them with a warm and friendly welcome to the Gladstone Region.

Position Location: Agnes Water

Required Skills / Experience: Knowledge of the Gladstone region highly advantageous. Friendly and helpful personality.

Gained Skills / Experience: Customer service skills, knowledge of our members, their services and the region. Computer and booking skills.


Training Offered / Provided:

  • Induction
  • On The Job Training
  • Training Session

Specialised support available for volunteers:

  • With a Disability
  • With Special Needs
  • From a non-English-speaking background

Specical Requirements:

  • Working with Children Check (Blue Card)
  • National Police Check
  • Current Driver's License

Days & Times Available: 4hr weekly and week end shifts


Organisation Name: Gladstone Area Promotion & Development Limited (GAPDL)

Organisation Category: Community Service, Health, Welfare

Purpose/Mission Statement: Advance the Gladstone region through the promotion of Tourism, business and industry for the benefit of our members and the community.

Services Provided: GAPDL has a multiple charter in terms of development, encompassing Tourism Marketing, Visitor Information Centres, Economic Development, Event Development, Business Development and Community Growth.


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